Completing your urban sanctuary should be as serene as enjoying it. Our secure payment process is designed for global ease and peace of mind.
At UrbanJngl, we believe the journey to cultivating your personal oasis should be effortless from selection to checkout. Understanding that our community of urban dwellers, from Tokyo studios to New York lofts, values both security and simplicity, we have curated a payment process that reflects the same design-forward and trustworthy ethos as our botanical collections.
Accepted Payment Methods
To serve our global urban community, we accept a variety of secure and widely-used payment options. Each transaction is encrypted and processed with the highest standards of security, ensuring your financial details are protected as we prepare your slice of nature.
Whether you’re purchasing a Mini | under 20 cm houseplant for your desk, a complete Terrarium kit, a statement Extra Large | >130 cm centerpiece, or complementary Home & Living accessories like candle holders and cushions, your payment is handled with care and precision.
Global Note: Our checkout system automatically confirms serviceability to your address. While we ship worldwide from Los Angeles, some regions in Asia with complex customs restrictions on plant materials may be excluded. The final total, including any applicable taxes or duties, will be clearly displayed before you confirm your order.
The Checkout Journey: Simple & Transparent
Our process mirrors the clarity and intention of our product care instructions—straightforward and designed for your confidence.
Add your curated botanicals or living accessories to your cart. Review sizes (Mini, Small, Middle, Extra Large) and items carefully.
Proceed to checkout. Enter your details and choose your preferred payment method. Your transaction is protected with advanced encryption.
Receive an immediate email confirmation. Your order is then mindfully prepared and processed within 1-2 business days.
Once shipped, you’ll receive a tracking number. Follow your package’s journey as it makes its way to your urban space.
Our Promise: Security & Satisfaction
Your trust is the foundation of our community. We partner with leading payment gateways to ensure every transaction is secure. This commitment extends beyond checkout—it’s backed by our 15-day return policy and guarantee against damage upon arrival. If any issue arises, our dedicated team is ready to help at [email protected].
Now that your payment is settled, you can relax. We’ll take care of the rest—from stabilizing your living plants in 100% recyclable packaging to handing them to our trusted carriers—so you can focus on the anticipation of welcoming new green life into your home.
Questions about payment or your order? Our team cultivates support with the same care we select our plants.
📧 [email protected] | 📍 813 Sumner Street, Los Angeles, US 90067